Privacy e Cookie

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Privacy Policy

01 - Introduction

Effective May 25, 2018, the GDPR aims to protect and strengthen the privacy rights of European Union individuals through strict requirements for handling and processing personal data. All organizations who provide services to the EU or possess personal data of an EU citizen are subject to the GDPR.

Due to its activity FERTIPRADO-SEMENTES E NUTRIENTES LDA. must collect some personal data from its clients, complying with the GDPR laws, when they use our services or visit our site. FERTIPRADO-SEMENTES E NUTRIENTES LDA. have the right to change its Privacy Policy at any time, so we would suggest you consult it frequently.

02 - Personal data

Any data relating to an individual that could lead to the identification of that individual.

03 - Proof of consent

Your data will be collected and processed by FERTIPRADO-SEMENTES E NUTRIENTES LDA., corporation number 502 368 969, with head office at Herdade dos Esquerdos - Vaiamonte, Portugal., Portugal., from now on referred as FERTIPRADO. The data controller is the afore-mentioned hotel, according to the European Parliament law 2016/679 and the board meeting dated April 27, 2016, from now on referred as RGPD.

Under the RGPD, individuals have the right to request in writing that the controller delete all   information about them and end further distribution of their personal data. (Right to Erasure or Right to be Forgotten).

To apply these rights just contact:

Telephone: +351 245 569 000

Registered mail:  Fertiprado – Sementes e Nutrientes Lda. Herdade dos Esquerdos – Vaiamonte 7450-250 Monforte - Portugal

E-mail:  fertiprado@fertiprado.com

04 - FERTIPRADO commitments regarding personal data protection

Transparency and purpose: No personal data may be collected without your knowledge.  FERTIPRADO must inform you on the optional or mandatory nature of the information requested. We collect and process your personal data only for the purpose mentioned in the present contract and will inform you of the data receivers.

Pertinence: We will only collect the necessary personal data needed for the correct treatment of your request or proposed services.

Demand: We will only keep your personal data during the necessary period of time needed for its treatment.

Safety and Confidentiality: We promise to take the necessary steps to guarantee confidentiality of personal data and to avoid its spreading to non-authorized parties. In case of data transference to an authorized third party we will take the necessary steps to guarantee all possible safety while sharing that transference.

Respect for your rights: You will be informed of your accessibility rights, rectification and opposition to legislation (EU) 2016/679 of the European Parliament, Board meeting of April 27, 2016, from now on here referred as RGPD. Information on the service to contact is mentioned on this document.

 

05 - Which personal data will be collected?

You may be asked to give your personal data when you make a reservation.

The mandatory or optional nature of the information requested is shown by an asterisk. Information with an asterisk is mandatory because it is essential for processing your request. All remainder information is just meant to better know you and improve the services to be provided.  Therefore, it is optional.

Privately, we collect and process your name and e-mail.

We do not collect information on race, ethnic group, political affiliation, religious or philosophical creed, union affiliation, health details or sexual orientation.

 

06 - When will your personal data be collected?

Your personal data may be collected in diverse ways, in particular when:

You contact our commercial department by phone or e-mail
You send an electronic message (Facebook)
You subscribe our newsletter
You answer a satisfaction questionnaire
 

07 - What are the purposes?

FERTIPRADO collect the necessary personal data strictly for the following purposes:

Improvement of services
Relationship with the client
Newsletter subscription
Operations prospection
Commercial statistics
Requests for accessibility, rectification and opposition
08 - Sharing personal data

 Personal data may be available for court purposes or qualified authorities, according to the law.

 

08 - Social Networks

We may add to our site some third party apps that allow us to share their contents in our site, or show other people’s opinions, namely in what concerns the “Share” or “Like “buttons  in social networks like Facebook, Instagram, etc.

Social networks may identify you even if you do not use any of the above-mentioned buttons while navigating through our site.  The app buttons allow the respective network to follow your navigation in our site if your account with the social network is active (open session).

We don’t have any control over the process used by social networks to collect information concerning your navigation through our site associated with the personal data that the networks have available.  We suggest you look up the protection policy of those networks to find out the purpose of its use, mainly in what concerns advertising purposes. These network policies should allow the user to select the data protection he wants in each network.


Conflict resolution

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Body: National Center for Consumer Conflict Information and Arbitration (CNIACC) - http://www.arbitragemdeconsumo.org - Tel. 213847484 (from 3:00 p.m. 16h). More information in Portal do Consumidor www.consumidor.pt

 

Cookies

What are cookies?

As is common practice on almost all websites, we use cookies, which are small files that are downloaded to your device, to improve your user experience. On this page we describe the information we collect using cookies, how we use them and why we need to do so. We also inform you how you can prevent these cookies from being stored.

For more general information about cookies, see the Wikipedia article on HTTP Cookies.

Use of cookies

We use cookies for several reasons. Unfortunately, in most cases, there are no specific options to disable cookies without completely eliminating certain functionality. It is recommended that you leave all cookies active if you are not sure whether you need them or not.

Disable Cookies

Most web browsers allow some control over cookies through browser settings. For more information, such as how to check which cookies have been set and how to manage or delete them, see www.aboutcookies.org or www.allaboutcookies.org.

However, we warn you that disabling cookies on any website may affect its operation from your browser.

The cookies we set on fertiprado.pt

- Cookies related to contact and newsletter submission forms:
When you submit data through a form, cookies can be set to remember the user's details.

Third-party cookies

In some cases, cookies provided by third parties are also used.

Our website uses Google Analytics, which is one of the most popular and reliable analytics solutions. It allows us to help you understand how you interact with our website and how we can improve your experience. These cookies anonymously provide us with various information, such as: how much time you spend on our website and which pages are most visited, where you leave the website, among others. All this so that we can continue to produce content of your interest and adapt our website to your preferences.

For more information about Google Analytics cookies, see the official Google Analytics page (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage).

Conclusion

We recommend that you preserve active cookies when using our website and that you always try to use trusted websites, thus avoiding worries when using the Internet.

If you need more information about the cookies present on our website, you can always contact us via email:

 fertiprado@fertiprado.com

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